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Click and Collect

How does click and collect work?

Our Click & Collect service is ideal if you want the convenience of shopping online, without the added cost of delivery. Open Monday to Friday, from 9:00 am to 5:00 pm (plus every other Saturday 9:00am to 5:00pm).

This way you can order your item/s online and then pick them up from our Collection Point when they arrive in stock. You might also get your order earlier than expected as you won't need to wait for a delivery slot.

Here's a step by step guide of what to expect if you choose to click & collect your order;

1. Place your order online

Almost all of our products are available for click & collect, but make sure to check that click & collect is available for the item/s you are ordering.

Once you've chosen your item/s, proceed to the checkout and we'll ask if you would like to collect your products from our warehouse.

*Please make sure you double check the product dimensions before choosing click & collect – there’s nothing worse than finding out that something won’t fit in the boot! Most of our products also come fully assembled and you can always give us a ring if you have any questions or queries.

2. Order confirmation

Shortly after you've placed your order online you'll receive a confirmation from our sales team, who will also be able to advise you on estimated arrival time for your order. 

*Please keep in mind the delivery time that was stated on the item/s you ordered, as this also includes the time it takes for your order to arrive with us.

If your order is already in stock, our sales team will give you a number to contact in order to arrange a collection date with our delivery team.

3. We'll contact you when your order arrives with us

Once your order is ready for collection, our delivery team will contact you to let you know and arrange a day for collection.

4. What to bring with you when collecting your order

Please make sure to bring with you a piece of identification (driving license or bank card) and a second person to help if needed, as staffing levels may vary we cannot always guarantee someone will be on hand to help load up larger orders.

5. Collection point location

Our collection point is open Monday to Friday, 9:00 am to 5:00 pm (plus every other Saturday 9:00am to 5:00pm) and is located at our Halles Warehouse, a 5-minute drive from the store.

COLLECTION POINT
Halles Warehouse 
Park Lane
Macclesfield
SK11 6TR

Download and print the Collection Point map here.

Click and Collect - Collection Point